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NEW! Voys Intelligence

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Admin: All Modules

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Common Issues

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Common Questions

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How can we help?
Calls

Calls

Efficient Call Control

Experience seamless and efficient communication with our portals advanced calls feature. Designed to streamline your business interactions, this feature offers comprehensive tools for managing inbound and outbound calls. With real-time statistics, customizable settings, and easy access to call history, you can optimize your call handling, improve customer satisfaction, and keep your team connected. Discover how the portals calls feature can elevate your business communication to the next level.

Under Calls, you'll find all the information about the calls you've made. You can also find recorded calls here if you've activated the call recording feature.

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Call History

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You can filter by the following variables

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How to Export a Call List?

FAQ

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How long do you keep data?
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I can't find all my call data, why is that?
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When does the call time start?
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Why can’t I export more then 1 month?
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I want more data, which isn’t in the export.
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What variables can I find in the export/call list?

Related Pages

Variable Announcement
Variable Announcement
Call recording
Call recording
Variable Callername
Variable Callername
Call notifications
Call notifications
Webhooks
Webhooks
Caller ID lookup
Caller ID lookup

Need help? Call our team at 021 012 5000

or send an email to info@voys.co.za

Regulations and Compliance