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Unwanted Phone Activity

Unwanted Phone Activity

What do we mean by unwanted phone activity?

As a business, you rely on phone calls to stay connected with customers, partners, and colleagues. But not every call is welcome.

Unwanted phone activity comes in many forms. Sometimes it's spam — irrelevant robocalls or aggressive sales calls that waste your team’s time. In more serious cases, it’s fraud — deceptive callers who try to scam you, impersonate your company, or mislead your employees. And behind the scenes, there are network threats like system abuse, call floods, or unauthorized access to your phone infrastructure.

Spam – repeated, irrelevant, or unwanted calls

Spam calls are unwanted phone calls that are often automated, persistent, or irrelevant to your business. These can include robocalls, aggressive telemarketing, or calls from unfamiliar numbers. While not always illegal, phone spam can disrupt your workday, distract your team, and reduce trust in phone communication.

I’m having trouble with Spam callers calling me
I’m having trouble with Spam callers calling me
My business phone number is flagged as a spam number
My business phone number is flagged as a spam number
The wrong company name shows
The wrong company name shows
Ghostcalling: strange numbers (100, 101, 1001)
Ghostcalling: strange numbers (100, 101, 1001)

Fraud – Calls that intentionally mislead or scam

Fraudulent calls are more than just a nuisance — they are intentional attempts to mislead. Scammers may impersonate trusted companies, use spoofed phone numbers, or pressure individuals into revealing confidential information. These calls can lead to financial loss, data breaches, or reputational harm.

If you believe a phone number associated with Voys is being used for fraudulent calls, please report it to us immediately. We also recommend contacting your local police or fraud helpdesk for guidance on how to proceed.

Purpose
Link
🇳🇱 Report a company for unwanted calls
Submit a complaint to ACM ConsuWijzer
🇳🇱 Register your phone number to reduce cold calls
Register with the Dutch Do-Not-Call Registry
🇳🇱 Contact the police if you have been a victim of fraud
Get in touch with the Dutch Police
🇩🇪 Report a company for unwanted calls
Submit a complaint to Bundesnetzagentur
🇦🇹 Report a company for unwanted calls
Submit a complaint to rtr

Network Risk – protecting your own network and equipment

Even with a secure phone system on our side, your business remains vulnerable if your internal network and equipment are not protected. Network risks include unauthorized access to devices, misconfigured routers or firewalls, and insecure call forwarding settings. These vulnerabilities can be exploited to reroute calls, inflate costs, or disrupt your phone service.

Encrypted Calling: Keep hackers out of your conversations
Encrypted Calling: Keep hackers out of your conversations
Without Two-Step Verification, anyone could access your account
Without Two-Step Verification, anyone could access your account

FAQ

‣
What is the purpose of setting an outbound caller name in Freedom?
‣
How does caller ID recognition work for the recipient?

Related Pages

Phone Issues
Phone Issues
Webphone Issues & Questions
Webphone Issues & Questions
Audio Issues
Audio Issues
Filter Function
Filter Function

Need help? Call our team at 021 012 5000

or send an email to info@voys.co.za

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