Phone Issues

Problems with your desk phone?

Click on the phone model you’re using below to find all the information we have for that specific phone or browse the FAQ section beneath the phone pages. If you’re still having trouble, don’t hesitate to contact us, and we’ll be happy to assist you further.

Alcatel

Panasonic

Grandstream

Cisco

Aastra

Fanvil

Polycom

Gigaset

Yealink Devices

Yealink Devices

Snom

Tiptel

FAQ

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Why does my phone stay on ‘initializing’?

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The wrong phone number is visible after transferring

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Why does my connection drop after 15 minutes?

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I’m hearing a beeping sound when I am calling and I get another call

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What should I do if my handset or headset is defective on a fixed phone?

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What should I do if I hear a crackling sound on my DECT handset?

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What should I do if I hear a crackling sound on my fixed phone (e.g., Yealink)?

Related Pages

Call Waiting

VoIP Desk Phones

VoIP Desk Phones

Softphones & Apps

Softphones & Apps