Logo
  • Home
  • Freedom
  • Voys App
  • Webphone
  • Phones
  • Get great support, join Voys!
Login to Freedom

Search

Home

NEW! Voys Intelligence

Freedom

Admin: All Modules

Webphone

Voys App

Common Issues

VoIP Phones

Softphones & Apps

Other Equipment

Integrations

Network

Billing & Prepaid

Common Questions

Login to Freedom

How can we help?
How can we help?
Set and modify your Dial Plan

Set and modify your Dial Plan

What is a dial plan?

Ever wonder what happens when someone calls your phone number? It's all managed through your dial plan.

You can access your dial plan on our platform. This is where you determine what happens when your number is called. Without a dial plan, callers will hear that your number is not in use. To customize your dial plan with features like Opening Hours and Voicemail, first create these modules in the Admin section. Once set up, they become active when you add them to your dial plan.

image
‣

How do you create a new dial plan?

‣

How do you modify an existing dial plan?

‣

Recovery Mode

FAQ

‣
How long should you set the ringing time?
‣
Are there any considerations when adding an external number (fixed/mobile module) to my dial plan?
‣
How can I make multiple devices ring simultaneously?
‣
How do you copy an existing dial plan?
‣
Can I create a dial plan that’s not live yet?

Related Pages

Admin: where the magic happens
Admin: where the magic happens
Variable Announcement
Variable Announcement
Variable Callername
Variable Callername
Other VoIP phone
Other VoIP phone
Phone Number
Phone Number
Dial plan extensions: dial plan backup or making dial plan more organized
Dial plan extensions: dial plan backup or making dial plan more organized

Need help? Call our team at 021 012 5000

or send an email to info@voys.co.za

Regulations and Compliance