Logo
  • Home
  • Freedom
  • Voys App
  • Webphone
  • Phones
  • Get great support, join Voys!
Login to Freedom

Search

Home

NEW! Voys Intelligence

Freedom

Admin: All Modules

Webphone

Voys App

Common Issues

VoIP Phones

Softphones & Apps

Other Equipment

Integrations

Network

Billing & Prepaid

Common Questions

Login to Freedom

How can we help?
How can we help?
Equipment

Equipment

Equipment Support & Setup Guides

Setting up your VoIP service? We’ve got you covered.

On this page, you’ll find step-by-step help for the most common types of equipment used with VoIP. Whether you’re configuring a desk phone, connecting an ATA, troubleshooting your modem/router, or just getting started — our guides are here to make the process as smooth as possible.

Explore the chapters below for detailed instructions on:

  • VoIP phone settings – How to configure your device for optimal call quality.
  • ATAs (Analog Telephone Adapters) – Set up traditional phones to work with VoIP.
  • Modems & Routers – Make sure your network is ready for VoIP traffic.
  • VoIP phones – Learn about compatible models and how to get them working fast.

VoIP Phone Systems

Here you’ll find everything you need to get the most out of your Voys setup — including guides for using our Freedom platform, configuring call flows, and managing users and devices. Whether you're just getting started or optimizing your setup, this page will help you along the way.

Gigaset IP PRO PBX
Gigaset IP PRO PBX
FreePBX
FreePBX
Asterisk
Asterisk
CID CLI Asterisk
CID CLI Asterisk
3CX
3CX
Configuring an IP-PBX (trunk)
Configuring an IP-PBX (trunk)

VoIP Phones

Here you'll find step-by-step guides for various devices, configuration instructions, and solutions to common issues. Whether you're setting up a new phone or troubleshooting a problem — this is the place to start.

Yealink Devices
Yealink Devices
Fanvil
Fanvil
Snom
Snom
Polycom
Polycom
Panasonic
Panasonic
Grandstream
Grandstream
Gigaset
Gigaset
Cisco
Cisco
Aastra
Aastra
Aastra Options
Aastra Options
Other VoIP phone
Other VoIP phone
Tiptel
Tiptel

Modems & Routers

To help you get the most out of your VoIP setup, we’ve compiled a list of common routers and how well they work with VoIP — including what adjustments (if any) are needed to make them compatible. Go to Modems & Routers Modems & Routers to find the whole list.

Modems & Routers
Modems & Routers
SpeedTouch - Thomson
SpeedTouch - Thomson
SonicWall
SonicWall
Netgear
Netgear
Linksys WRT610N disable SIP ALG
Linksys WRT610N disable SIP ALG
Draytek routers
Draytek routers
FRITZ!Box
FRITZ!Box
Zyxel P2812
Zyxel P2812
ZyXEL 660
ZyXEL 660

ATA’s

ATA stands for Analog Terminal Adapter and can be used to connect devices such as a fax machine to a VoIP network. It’s also possible to connect an analog telephone or alarm system to an ATA.

Linksys SPA2102
Linksys SPA2102
Cisco SPA122
Cisco SPA122
Alarm System
Alarm System
Telephone Hybrid
Telephone Hybrid

Other

Alarm System
Alarm System
2N Helios IP Uni (doorbell)
2N Helios IP Uni (doorbell)
Algo SIP Alerter
Algo SIP Alerter
IP-PBX Static Connection
IP-PBX Static Connection

Related Pages

Softphones & Apps
Softphones & Apps

Need help? Call our team at 021 012 5000

or send an email to info@voys.co.za

Regulations and Compliance